Steps to Redeem your Password For ActionTourGuide.com and Online Travel Platform Purchases (TripAdvisor, Viator, Expedia) 1 Download Our App 2 Enter Password & Download Tour Find your password 3 Go to Starting Location & Start Tour Go to first stop Can't find your tour password? Fill the form & let us know. If you purchased through the app, no password is needed. Email: Search for “Action Tour Guide”Text: Search texts from 14159804997 Viator App: Bookings > MessagesTripAdvisor App: Account > Messages For help, please fill out the form